Frequently Asked Questions
Everything you need to know about your T.M.Lewin order.
How do I determine my correct shirt size?
We offer four distinct fits: Super Slim, Fitted, Slim, and Regular. We recommend using our comprehensive size guide, which includes detailed measurements for collar, chest, and sleeve length to ensure a perfect fit.
What is your return policy for online orders?
We offer a 30-day return period for all items purchased online, provided they are in their original, unworn condition with all tags attached. Please note that shirts removed from their original packaging must be folded carefully.
Do you offer international shipping?
Yes, T.M.Lewin ships to over 50 countries worldwide. Shipping costs and delivery timeframes vary by location and will be calculated at the checkout stage.
Can I have my shirt sleeves shortened?
We provide a professional sleeve alteration service for a small additional fee. Please select the 'Alterations' option on the product page before adding the item to your bag.
How should I care for my Non-Iron shirts?
To maintain the non-iron properties, we recommend washing at 40 degrees Celsius and hanging them immediately while damp. Avoid over-drying in a tumble dryer to keep the fabric crisp and wrinkle-free.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer digital payment options such as PayPal, Apple Pay, and Klarna for flexible financing.